Terms and Conditions

Last Updated: 9th February 2025

Welcome to RuralLink AI! By using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Introduction

RuralLink AI ("we," "our," or "us") provides AI-powered SMS services to users in Kenya. These Terms govern your use of our platform, including but not limited to SMS-based services, mobile applications, and any other services provided by RuralLink AI.

2. Acceptance of Terms

By accessing or using RuralLink AI, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our services.

3. Services Provided

  • RuralLink AI delivers AI-generated responses via SMS for educational, healthcare, and agricultural information.
  • The service is available to users in Kenya and may expand to other regions.
  • We strive to provide accurate and timely information but do not guarantee completeness or accuracy.

4. User Responsibilities

  • Users must ensure they provide accurate information when using our services.
  • Any misuse of the platform, including sending spam or offensive content, will result in service suspension.
  • Users agree not to use the service for illegal or fraudulent activities.

5. Charges & Payments

  • SMS services may be subject to fees as determined by your mobile carrier.
  • Any applicable service charges will be communicated in advance.
  • RuralLink AI is not responsible for additional charges imposed by your mobile network provider.

6. Privacy Policy

  • We respect your privacy and handle your data in accordance with our Privacy Policy.
  • User data may be stored and processed to improve AI-generated responses.
  • We do not sell user data to third parties.

7. Limitation of Liability

  • RuralLink AI provides information on an as-is basis and does not guarantee accuracy.
  • We are not responsible for any decisions made based on AI-generated responses.
  • We are not liable for service disruptions caused by network failures, third-party providers, or unforeseen circumstances.

8. Intellectual Property

  • All content, including AI-generated responses, logos, and branding, are the property of RuralLink AI.
  • Users may not reproduce, distribute, or modify our content without written permission.

9. Termination & Suspension

  • We reserve the right to terminate or suspend access to our services if a user violates these Terms.
  • Users may stop using the service at any time by opting out via SMS.

10. Regulatory Compliance

  • RuralLink AI complies with Kenyan telecommunication laws and data protection regulations.
  • If required by law, we may disclose user information to authorities.

11. Changes to Terms

  • We may update these Terms from time to time. Users will be notified of any significant changes.
  • Continued use of the service after updates constitutes acceptance of the new Terms.

12. Contact Information

For any questions regarding these Terms, please contact us at:

📩 Email: rural@rurallink.live

🌐 Website: rurallink.live

By using RuralLink AI, you agree to abide by these Terms and Conditions. Thank you for being part of our mission to empower rural communities through AI!